Last updated: May 5, 2026 · Effective date: May 5, 2026
By creating an account, downloading, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of a chapter, organization, or other entity, you represent that you have authority to bind that entity to these Terms.
The Service is currently provided on a pre-release, beta, or early-access basis. It may contain bugs, errors, incomplete features, or unexpected behavior, and may be modified, suspended, or discontinued at any time without notice. You use the beta Service at your own risk. Data, content, and accounts created during the beta period may be reset, migrated, or deleted at our discretion.
Subject to these Terms, Pillar grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for its intended purpose. All rights not expressly granted are reserved.
"User Content" means anything you submit to the Service, including profile data, photos, posts, comments, messages, rankings, notes, event details, and chapter information.
You retain ownership of your User Content. You are solely responsible for the legality, accuracy, and appropriateness of what you submit.
You grant Pillar a worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (e.g., resize images), display, distribute, and otherwise use your User Content solely to operate, improve, and provide the Service. This license ends when you delete the content or your account, except for backups retained for a reasonable period and content shared with others before deletion.
You represent and warrant that (a) you own or have all necessary rights to your User Content, (b) it does not violate these Terms or any law, and (c) it will not infringe any third party's rights, including intellectual property, privacy, or publicity rights.
You agree not to:
We may remove content and suspend or terminate accounts that violate these rules, with or without notice.
Pillar's safety features are supplementary tools and are not a substitute for emergency services, professional security, or medical care. In a life-threatening emergency, call 911 (or your local emergency number) first. Pillar does not guarantee that messages will be delivered, that location data will be accurate, or that contacts will respond. We are not responsible for the actions, inactions, or response times of any Trusted Circle contact, carrier, university, law enforcement, or third party.
The Service relies on third-party providers (including Supabase, Twilio, Expo, Apple, Google, payment processors, and map providers). Their services are governed by their own terms and privacy policies. We are not responsible for third-party services or for any acts or omissions of these providers, and any links or integrations are provided as a convenience.
The Service, including its software, design, branding, logos, text, graphics, and trademarks, is owned by Pillar or its licensors and is protected by copyright, trademark, and other laws. Except for the limited license in Section 5, no rights are granted to you in any Pillar IP. The names of universities, chapters, fraternal organizations, and other third parties are the property of their respective owners and are used for identification only.
If you believe content on the Service infringes your copyright, send a notice to contact@pillargreek.com with: (a) your contact info; (b) identification of the copyrighted work; (c) the URL or location of the allegedly infringing material; (d) a statement of good-faith belief that the use is not authorized; (e) a statement, under penalty of perjury, that the information is accurate and you are authorized to act; and (f) your physical or electronic signature. Repeat infringers will have their accounts terminated.
The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, Pillar disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, security, and quiet enjoyment. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that any defect will be corrected.
To the maximum extent permitted by law, in no event will Pillar, its founders, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of the Service, even if advised of the possibility.
Pillar's total cumulative liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of (a) the amount you paid Pillar in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100).
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability; in those jurisdictions, the above applies to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless Pillar and its founders, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) your User Content, (c) your violation of these Terms or any law, or (d) your violation of any third party's rights.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.
Before filing a claim, you agree to try to resolve the dispute informally by emailing contact@pillargreek.com. We'll try to resolve it within 60 days.
If we can't resolve a dispute informally, you and Pillar agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. Arbitration will be conducted in English in Hartford County, Connecticut, or remotely. The arbitrator's decision is final and may be entered in any court of competent jurisdiction.
You and Pillar agree that disputes will be resolved only on an individual basis and not as a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
Either party may bring an individual action in small-claims court, and either party may seek injunctive or equitable relief in court for infringement or misuse of intellectual property.
You may opt out of this arbitration agreement by emailing contact@pillargreek.com within 30 days of first accepting these Terms with the subject line "Arbitration Opt-Out" and your account email.
These Terms are governed by the laws of the State of Connecticut, U.S.A., without regard to its conflict-of-laws principles. Subject to Section 18, the state and federal courts located in Hartford County, Connecticut have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.
We may modify the Service or these Terms at any time. If we make material changes, we will provide notice (e.g., by email, in-app, or by updating the "Last updated" date). Continued use after the effective date of the updated Terms constitutes acceptance. If you do not agree, stop using the Service.
If you access the Service via Apple's App Store, you acknowledge that these Terms are between you and Pillar only, not Apple, and Apple is not responsible for the Service or its content. Apple is a third-party beneficiary of these Terms with the right to enforce them. Pillar is solely responsible for product warranties, maintenance, and support to the extent required.
Pillar LLC · contact@pillargreek.com